Caring Network Privacy Policy
Effective Date: October 21, 2025
Caring Network (“Caring Network,” “we,” “our,” or “us”) is committed to protecting your privacy and stewarding your information with integrity, transparency, and care.
This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, donate, subscribe, volunteer, or otherwise interact with us online or offline.
1. Information We Collect
We may collect the following types of information:
A. Personal Information You Provide
When you:
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Make a donation
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Sign up for updates or newsletters
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Subscribe to recurring giving
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Register for an event
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Submit a contact or volunteer form
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Request prayer or resources
We may collect:
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Name
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Email address
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Mailing address
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Phone number
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Payment information (processed securely via third-party providers)
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Church or organizational affiliation (if provided)
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Communication preferences
We only collect information that is reasonably necessary to fulfill your request or support our mission.
B. Donation & Payment Information
Online donations may be processed through trusted third-party platforms including:
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FlexFormz (giving platform)
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Stripe (payment processor)
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Virtuous.org (donor management and recurring subscription processing)
Caring Network does not store full credit card numbers on our servers. Payment information is encrypted and processed securely by our third-party payment processors in accordance with PCI-DSS security standards.
We use donor information only for:
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Processing donations
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Sending receipts and acknowledgments
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Donor stewardship and communication
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Legal and financial recordkeeping
C. Automatically Collected Information
When you visit our website, we may automatically collect certain technical information, including:
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IP address
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Browser type and device information
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Pages visited
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Time spent on pages
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Referral source
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General geographic location (city/state level)
We use Google Analytics to better understand how visitors use our site so we can improve user experience, messaging clarity, and engagement pathways.
Google Analytics may use cookies or similar tracking technologies. You can opt out of Google Analytics tracking by using the Google Analytics Opt-Out Browser Add-on.
We do not use analytics data to personally identify users.
2. How We Use Your Information
We use collected information to:
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Process donations and subscriptions
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Send receipts and tax documentation
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Communicate updates, newsletters, and appeals
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Respond to inquiries and prayer requests
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Improve website functionality and performance
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Analyze engagement and optimize outreach efforts
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Comply with legal obligations
We do not sell, rent, trade, or lease donor or user information.
3. Data Sharing & Third Parties
We do not sell or share personal information for monetary value or targeted advertising purposes. We may share information only in the following circumstances:
A. Service Providers
We may share necessary information with trusted service providers who assist with:
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Donation processing (FlexFormz, Stripe)
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Donor database management (Virtuous)
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Email communications
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Website hosting
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Analytics (Google Analytics)
These providers are contractually required to safeguard your information and use it only for agreed-upon purposes.
B. Legal Requirements
We may disclose information if required to comply with applicable laws, regulations, or lawful government requests.
C. Data Co-ops (If Applicable)
If Caring Network participates in a data cooperative for the purpose of identifying mission-aligned potential supporters, any shared data will be anonymized and will not include personally identifiable information unless explicitly authorized.
4. Cookies & Tracking Technologies
Our website uses cookies to:
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Enable website functionality
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Improve user experience
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Track aggregate site usage
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Measure advertising effectiveness
You may disable cookies in your browser settings; however, some site features may not function properly.
5. Data Security
We take reasonable administrative, technical, and physical measures to protect your information, including:
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Secure hosting environments
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SSL encryption
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Password-protected databases
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Restricted staff access
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Locked physical records (where applicable)
While no system is 100% secure, we are committed to safeguarding your data responsibly.
6. Donor Privacy Commitment
Caring Network staff and volunteers are instructed on the proper handling of donor information and are required to adhere to our privacy standards.
We:
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Protect donor identity and financial information
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Limit access to necessary personnel
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Do not record unnecessary personal information
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Do not record personal health information in donor databases
7. Your Rights (U.S. Residents)
You have the right to:
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Request access to your personal information
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Request correction of inaccurate information
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Request deletion of your personal information (where legally permissible)
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Opt out of email communications at any time
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Modify or cancel recurring donations
To exercise these rights, contact us at:
We will respond within 30 days or as required by applicable law.
8. Children’s Privacy
Our website is not directed toward children under 13. We do not knowingly collect personal information from children without parental consent.
9. Email Communications
If you subscribe to receive updates, you may unsubscribe at any time using the link at the bottom of our emails.
We may continue to send transactional communications (such as donation receipts) as required for recordkeeping purposes.
10. Changes to This Policy
We may update this Privacy Policy periodically. When we do, we will revise the “Last Updated” date at the top of this page.
Continued use of our website after changes indicates acceptance of the revised policy.
11. Contact Information
If you have questions about this Privacy Policy or how your data is handled, please contact:
Caring Network
1200 Roosevelt Rd, Ste 114
Glen Ellyn, IL 60137
Email: [email protected]
Phone: 630.493.1340
